A “faulty configuration change” that lasted for nearly six-hour on Monday reasoned out for the Facebook outage . This had prevented the company’s 3.5 billion users from accessing its social media and messaging services. This includes the apps – WhatsApp, Instagram and Messenger. The firm, however, did not give out about who changed the configuration. Initially, they believed that the outage was caused by an internal mistake. This done in how Internet traffic routed to its systems. Security experts stated that a careless mistake or sabotage by an insider could both maybe a reason.
“We want to make clear at this time we believe the root cause of this outage was a faulty configuration change,” Facebook said in the blog. This recent outage happens to be the largest outage ever tracked by web monitoring group Downdetector. “To every small and large business, family, and the individual who depends on us, I’m sorry,” Facebook Chief Technology Officer Mike Schroepfer tweeted. He further added that it “may take some time to get to 100 percent.”. Following this, Jonathan Zittrain, director of Harvard’s Berkman Klein Center for Internet & Society, also tweeted. His tweet read, “Facebook basically locked its keys in its car”.
Adding to this, apps under Facebook’s wing, including Whatsapp, Instagram and Messenger, were also down. Instagram went dark at noon Eastern time (1600 GMT). Following this access started to return around 5:45 p.m. ET. Several users began raising complaints. Facebook gave out a statement acknowledging that users were having trouble accessing its apps. However they did not provide specifics about the nature of the problem or say how many users were affected. The services returned, but the outage caused notable chaos among users.
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